You may begin sending us your billing/patient information as soon as we receive your check for registration, and a signed contract on file. Listed below are the guidelines to use when sending us your information.

  With each new Patient

  When & How to Submit Information

  Posting Payment & Tracking Services

  Invoices & Payment Instructions

Billing Terms for All Clients

Important: Please do not send us a portion of the 4 pieces of information required for new patients. If you are waiting on something to complete these 4 pieces of information, hold the information in your office until you have everything and it has been stapled together. You may still send us your Encounter Slip for billing, provided that we have a New Patient Information Sheet on file. The charges will be logged into the computer and the patient will be placed on our "Incomplete Claims" Report. Once the additional required information has been received the claim(s) will be submitted.

Remember: If we receive information that is not readable or incomplete, it will either be sent back to your office or placed on hold, thus delaying submission of your claims. Please check the information before sending it to us.

We can only be as strong as the link between the practice and billing center. We are dedicated to providing you with excellent service, but can only do this if the information we receive allows us to.